Last updated Nov 3, 2026
This Zero Data Retention Addendum (“ZDR Addendum”) is entered into as of the Addendum Effective Date by and between: (1) Inferact, Inc., a Delaware corporation with its principal business address at 660 Market Street, 5th Floor, San Francisco, CA 94104, and, as applicable, Inferact’s Affiliates (together, “Inferact”); and (2) the entity or other person who is a counterparty to the Agreement (as defined below) into which this ZDR Addendum is incorporated and forms a part (“Customer”), together the “Parties” and each a “Party”. This ZDR Addendum forms part of and is subject to the Agreement.
- Interpretation
Unless otherwise defined in this ZDR Addendum, capitalized terms shall have the meanings as defined in the Agreement:- “Addendum Effective Date” means the effective date of the Agreement.
- “Agreement” means the Master Services Agreement (including its addenda) between the Parties related to the provision of Services by Inferact to Customer dated on or around the Addendum Effective Date.
- “Covered Data” means any Customer Materials to the extent that such Covered Data is within Inferact’s possession, custody, or control in performance of its obligations of the ZDR Services on behalf of the Customer.
- “ZDR Services” means those Services that are expressly identified in the applicable Order Form as being configured and eligible for zero data retention.
- Obligations
- Zero Data Retention Obligation. Notwithstanding anything to the contrary in the Agreement and subject to this Section 2, to the extent Inferact obtains and possesses Covered Data in the provision of the ZDR Services, Inferact shall configure those ZDR Services so that Covered Data it does not Process, store, copy, save, retain, or otherwise persist such Covered Data other than as reasonably necessary to perform the ZDR Services. Unless expressly identified as part of the ZDR Services, this ZDR Addendum does not apply to Covered Data transmitted or otherwise made available to any third-party service, tool, model provider, integration or other external destination.
- Automated Processing. Customer acknowledges and agrees that Covered Data may be processed transiently in volatile memory, queues, buffers or other temporary technical storage as reasonably necessary to deliver the Services; provided that such transient copies are overwritten or deleted in the ordinary course promptly after the applicable request is complete. Inferact may process Covered Data on an automated and transient basis to provide, secure, and operate the ZDR Services, including to screen for or detect fraud, abuse, security threats, safety risks, violations of Applicable Law or applicable usage policies, and to comply with legal obligations. Notwithstanding the foregoing, Inferact may retain Covered Data to the extent reasonably necessary to investigate, prevent or remediate a security incident; or as expressly authorized or instructed by Customer. Any Covered Data retained under this Section 2.2 shall remain subject to the Agreement and shall be deleted when the applicable purpose no longer requires its retention.
- Term
This ZDR Addendum shall commence on the Addendum Effective Date and shall remain in full force and effect for the duration of the Agreement. This ZDR Addendum shall automatically terminate upon the termination or expiration of the Agreement; provided that this ZDR Addendum shall continue to govern the Processing of any Covered Data or System Data retained or otherwise Processed in accordance with its terms following such termination or expiration, for so long as such retention or Processing continues. - Miscellaneous
- Precedence. In the event of any conflict between the express terms of this ZDR Addendum and relevant terms of the Agreement, the terms of this ZDR Addendum shall prevail in relation to its subject matter.
- Severability. If any provision of this ZDR Addendum is held to be unenforceable, the remaining provisions will remain in full force and effect.
- Third-Party Rights. Except as expressly provided in the Agreement, this ZDR Addendum does not confer any contractual right or remedy on any person other than the Parties, except to the extent that such rights cannot be excluded or restricted under Applicable Law.
- Governing Law. This ZDR Addendum shall be governed by and construed in accordance with the governing law and jurisdiction provisions in the Agreement. Notwithstanding anything to the contrary in this ZDR Addendum, Inferact may process Covered Data to the extent required by Applicable Law.
- Entire Agreement. This ZDR Addendum and the Agreement constitute the entire agreement between the Parties with respect to the subject matter of this ZDR Addendum.
